Dear Valued Members of Egytutor Institute
Welcome to Egytutor Institute, where we strive to provide exceptional online learning experiences for you and your children. We believe in transparency and want to ensure that your journey with us is not only enriching but also seamless. Please take a moment to familiarize yourself with our friendly Terms of Service (TOS) and Refund Policy:
1. Free Evaluation Class: Following the successful completion of your free evaluation class, take your time to decide if Egytutor Institute is the right fit for you or your child.
2. Payment and Scheduling: Monthly fees are paid in advance, ensuring that you have a hassle-free experience. Our website system calculates lessons, generates invoices, and allows for easy payments. Remember, classes can be paused if fees are not paid on time.
3. Payment Overdue: To maintain the quality of our services, Egytutor Institute reserves the right to suspend classes if payments are overdue by more than 14 days without a valid excuse.
4. Recommendation gift: If you recommend us to a brother, sister, friend, or even a neighbor
We will give you two hours for free one time in your course
If you recommend two people, we will give you four hours for free.
5. Leave Policy: Any leave is considered paid, and unfortunately, there are no makeup classes for extended leaves. Our website system automatically adjusts missed lessons.
6. Absenteeism: If a student misses a class without prior notice (except in emergencies), the absence will be noted, and makeup classes can be arranged with the teacher’s availability.
7. Cancellation Policy: If you need to cancel a class, please inform us at least 6 hours in advance via WhatsApp or Email to avail of a makeup class.
8. Long-Term Absence: Egytutor Institute reserves the right to cancel classes if a student remains absent for more than two weeks without notice, with no refunds provided.
9. Privacy and Security: Never share your contact information or credit card details with any teacher. Egytutor Institute will not be responsible for any misuse.
10. Teacher Changes: We reserve the right to change teachers when necessary for quality teaching purposes.
12. Communication Guidelines: Avoid discussing payments and contact details with teachers to prevent any potential loss or damage.
13. Policy Revisions: Egytutor Institute may revise its Terms of Service & Conditions at any time. Any updates will be added and communicated on our website.
14. Applicability: These friendly Terms of Service (TOS) and Refund Policy apply to all students at Egytutor Institute.
Thank you for choosing Egytutor Institute. We look forward to a meaningful and fruitful learning journey with you!.